Privacy Policy

Valhalla World (“we,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or visit our Viking-themed game room in Guatapé, Colombia.

1. Information We Collect

We may collect the following types of information:

• Contact information that you voluntarily provide to us—such as your name, email address, or phone number—when you subscribe to our newsletter, make a reservation, or message us on WhatsApp.
• Usage data — your IP address, browser type, pages visited, and approximate location, collected automatically when you browse the site.
• Cookies and similar technologies — used to remember your preferences and improve the site's performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, reservations, and customer service requests.
• Send newsletters, contests, and promotions (when you subscribe).
• To improve our website, services, and the visitor experience.
• To comply with legal obligations and protect our legitimate interests.

3. Sharing Information

We do not sell your personal information. We may share data with trusted vendors (such as email or analytics platforms) strictly for the purpose of operating our business, and with authorities when required by law.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You can request access to, correction of, or deletion of your personal information at any time. To unsubscribe from marketing communications, use the unsubscribe link in any email or contact us directly.

6. Cookies

Our site uses cookies to improve your browsing experience. You can disable them in your browser settings, but some features of the site may not work properly.

7. Links to Third-Party Websites

Our site may contain links to external sites (such as Instagram, Facebook, Google Maps, or WhatsApp). We are not responsible for the privacy practices of those sites.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please email us at info@valhallaguatape.com.